Refund policy

Return and Refund Policy

Last updated: August 16, 2026

At BingePages, we want you to be satisfied with your purchase. All products purchased from BingePages.com may be returned within 30 days after delivery, subject to the conditions below.

Return window

You must contact us within 30 calendar days after the carrier records your order as delivered.

Return eligibility

To qualify for a return:

  • The product must have been purchased from BingePages.com.

  • The return request must be submitted within 30 days after delivery.

  • The product must be returned in its original condition.

  • The product should include its original packaging, tags, accessories, and documentation, when applicable.

  • You must provide your order number or other proof of purchase.

All products are covered by this return policy. We do not have special product-category exclusions and do not charge restocking fees.

How to request a return

Email Support@bingepages.com and include:

  • Your full name

  • Your order number

  • The product you wish to return

  • The reason for the return

  • Photographs if the product arrived damaged, defective, or incorrect

Please do not mail a return until you receive return instructions from us.

Free return shipping

After approving your return request, BingePages will email you a prepaid return shipping label and instructions.

There is no return shipping charge when you use the prepaid label provided by BingePages.

If you choose a different return carrier or shipping method, BingePages will not reimburse that additional shipping expense.

Damaged, defective, or incorrect products

If a product arrives damaged, defective, or different from what you ordered, contact us within the 30-day return window.

Please include photographs showing the product, the issue, and its packaging. We will provide a prepaid return label and offer an appropriate replacement or refund.

Refunds

After your return is delivered to us, we will inspect it and notify you by email whether the refund has been approved.

Approved refunds will be issued to the original payment method within 5–10 business days after inspection.

Your bank, credit-card company, or payment provider may require additional time to post the refund to your account.

Standard shipping is free. Charges originally paid for expedited shipping or two-day delivery are nonrefundable unless:

  • The product was damaged, defective, or incorrect;

  • BingePages made an error with the order;

  • The order was not delivered using the selected shipping service; or

  • A refund of the shipping charge is required by law.

If more than 15 business days have passed since we approved your refund, contact Support@bingepages.com.

Exchanges

You may request an exchange within 30 days after delivery.

Exchanges depend on product availability. If the requested replacement is unavailable, we will issue a refund or ask you to select another available product.

A prepaid return shipping label will be provided for approved exchanges.

Order cancellations

Contact Support@bingepages.com as soon as possible if you need to cancel or change an order.

We cannot guarantee cancellation or modification after an order has entered processing or has shipped. If the order has shipped, it may be returned after delivery under this policy.

Return-policy contact

Email: Support@bingepages.com
Telephone: (608) 362-3847
Mailing address: 5000 E County Rd X, Beloit, WI 53511, United States